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Hotel / Hospitality Cleaning Services

Cleanliness is an important driver of customer satisfaction in hotels and resorts. A cleaned and well-kept hotel increases the likelihood that customers will choose your hotel again and recommend it to others. Cleanliness is the primary factor guests consider when forming their opinion of your hotel or resort. If the property is not as clean as they expect or desire, they likely won’t revisit.
Our cleaning services consists of an expert cleaning and management team dedicated to the needs of the hospitality industry. Our reliable and trusted source of professional cleaning and staffing services helps top hotel brands across the country to maintain their image through extraordinary levels of cleanliness and superior service to uphold the highest standards of quality. This commitment to quality helps to drive customer satisfaction and brand loyalty. From guest contact areas like lobbies, pre-function space, spas, and fitness centers, to commercial kitchens and beyond, we have the expertise to handle it all.

We work across hospitality sectors such as:

Spa and Recreation Centres
Convention Centres
Hotels and Resorts and AirBnB’s
Country Clubs
The quality of the work that we provide in cleaning has a direct impact on a guests’ impression of your property and their overall satisfaction level. We have highly-skilled housekeeping staff who stand ready to exceed the expectations of you and your guests. Because no two properties are alike, our cleaning programs are fully customisable to suit your needs.

Types of Cleaning Services

General Housekeeping
Our teams of professional cleaners are well-trained using superb cleaning techniques to make any area spotless. In large hotels or even in short term property rentals we have teams of cleaners who can help you. Our general housekeeping services will make sure every room is thoroughly cleaned and leaves your guests smiling. From simple to complicated cleaning services, you can entrust them to Oz City Cleaners. Our services include but are not limited to the following:
  • Emptying of rubbish bins
  • General office cleaning
  • Hard floor sweeping and mopping
  • Bathroom and toilet cleaning and sanitising
  • Cleaning frequent touch points
  • Anti-bacterial cleaning
  • Surface dusting
  • Window cleaning
  • Maid service
  • Laundry service
Anti-Bacterial Cleaning
Bacteria, germs, pathogens, and viruses multiply in dirty surroundings. Leaving your work environment uncleaned, even just for a day can increase your risks of acquiring diseases. That’s why Oz City Cleaners advocate to its clients to stay on top of regular, maintenance cleaning. We can provide you with a checklist of hotspot areas, where you should focus your attention when cleaning. Should you not have the time then we can provide anti-bacterial cleaning services that will eliminate  and reduce bacteria and viruses that can thrive in your work environment. 
We use advanced, eco-friendly, and toxin-free cleaning products to disinfect your commercial properties, including workspaces. We ensure that anyone who enters your facility is protected from any bacteria and germs. As the best commercial cleaning company, we specialise in different anti-bacterial cleaning services that will reduce the risks to your employees and visitors’ health.
Carpet and Upholstery Cleaning
First impressions count so it is important that when your guests enter your hotel or your short term property rental it sparkles. Dirty carpets and chairs are the first thing clients and employees can notice. So make sure your premises stands out for the right reasons. It is quite disgusting to think how much dirt and germs can be trapped in the fibre of the carpets. Therefore it is crucial to ensure that your carpet, mattresses, sofas, and other furniture are regularly vacuumed and steam cleaned to prevent unhygienic build up. Oz City Cleaners can work hand in hand with you to ensure that your properties are cleaned regularly so that your clients and employees see the noticeable difference.
Our cleaning specialists use the best-tested cleaners and stain removers to eliminate all the dirt and stain on any material. Oz City Cleaners’ cleaning experts use professional cleaning methods that are proven effective in cleaning fabrics of all types and leather upholstery. We can help you create the best and most hygienic atmosphere and provide incomparable comfort to both employees and visitors.

Schedules and Time to Suit You

We want to provide you with flexible cleaning services, that’s why you can choose a cleaning schedule that works best for you. You may choose from the following cleaning schedules:
Emergency Cleaning
Occasional Cleaning
Daily Cleaning
Weekly Cleaning
Monthly Cleaning
Natural Products
Our teams can use eco-friendly cleaning products, or even hospital grade disinfectant, if required.
Experienced Cleaner
Professional commercial and domestic cleaners who understand the importance of a clean working environment.
Satisfaction Guarantee
If you’re not happy with the cleaning, then we will clean it again.
Fast Service
Tell us your scope of work, set your schedule, and our team will ensure we get it done with speed and precision.
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