Oz City Cleaner
Best Characteristics of Ideal Cleaning Specialists
Cleaning is an industry that requires a lot of trust from their clients, since the cleaners will be handling a client’s property. As such the cleaner must be trustworthy, as well as an excellent cleaner. Did you know that many people retain their cleaner for a number of years? The reason for this is cleaning is about building strong relationships with your clients through effective communication and exceptional service, and since the cleaning specialists directly interact with the clients, it is through their performance that strong relationships with clients can be achieved.
Good cleaners have specific qualities that make them effective at cleaning. Here is a list of the ideal characteristics our cleaning specialists must have
1. Attention to detail
To be a cleaning specialist you need to have a sharp eye for detail that notices the smallest amount of dust, dirt or debris. Naturally dusty surfaces and some dirty spots stand out but we look for the people that can also see the items that don’t instantly visually stand out, like between the cushions in a sofa. High levels of attention to detail is critical to ensure a premises is spotless.
2. Proficiency in cleaning
This quality must go hand-in-hand with cleaning specialists’ attention to detail. They must be able to really get into the nooks and crannies of a place to clear out all the dust bunnies, and the quality of cleaning must be top-notch. Cleaners who actually know what they are doing can pick out the best products and apply the best cleaning practices. They know how to remove hard water stains from sinks and those pesky spots in the laundry, and the client can enjoy an immaculate home or office once the cleaning is done.
3. Good communication skills
Of course, to ensure that the client will be getting the cleaning service that is specially aligned to their specifications, ideal cleaning specialists must be able to communicate well. They should be able to listen and understand your instructions, as well as how to politely respond and ask for clarifications. Effective communication is a critical skill they must have, especially if the client is looking to establish a routine cleaning schedule with the same specialist.
4. Flexibility and adaptability
Flexibility in terms of being able to receive a client’s instructions and execute them well is also an important skill for ideal cleaning specialists. Each client has different cleaning specifications, and the specialist should be able to clean their space the way the client likes it. Adaptability is also essential, since things don’t always go according to plan. Unexpected events, such as new items being added on to the list, like window cleaning can arise, but cleaning specialists should be able to troubleshoot and come up with solutions to complete the job despite any potential hurdles.
5. Taking direction
While they should be able to receive your directions, ideal cleaning specialists should be able to take independent action as needed. Of course, while clients can have specific directions for the specialists, they’re not going to spend half the time giving instructions on every single thing to be done. The ability to take initiative as necessary is an essential quality for a cleaner to have, especially since the clients are often not present when they get their home or offices cleaned.
6. Honesty and trustworthiness
The client entrusts their property to the cleaning specialists they hire, including their most prized possessions, so specialists must be trustworthy enough to bring the client comfort. Having a stranger enter your home or office to clean requires a deep level of trust, so cleaners must be respectfully honest with their clients. They should be trustworthy enough to not take anything from the client’s home, no matter how inconsequential it might seem.
7. Caring and careful
“Careful” makes sense, but “caring” might sound like an odd characteristic for a cleaner. Still, consider this: a careless specialist can easily break something by accident, which is less common in more careful individuals. Caring cleaning specialists will clean the house as if it’s their ownーwith mindfulness and care for the objects inside it. A specialist with these characteristics is much less likely to lose or break anything inside the home.